Frequently Asked Questions (FAQs)

Orders & Customization

1. How do I place a personalized order?
You can select your product, upload your photo or text, preview (if available), and place the order directly on our website.

2. Can I see a preview before placing the order?
Yes, for selected products we provide a preview option. If not, our team ensures accurate customization based on your input.

3. What kind of images should I upload?
We recommend high-quality, clear images for the best results. Avoid blurry or low-resolution photos.

Shipping & Delivery

4. How long does delivery take?
Orders are usually delivered within 3–7 business days across India, depending on your location.

5. Do you offer express delivery?
Yes, express delivery is available for select locations. Delivery timelines will be shown at checkout.

6. Do you deliver all over India?
Yes, we offer Pan India delivery.

Payments

7. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and wallets.

8. Is Cash on Delivery (COD) available?
COD is available on selected products and locations.

Returns & Refunds

9. Can I return a personalized product?
Since our products are custom-made, returns are only accepted for damaged or incorrect items.

10. What if I receive a damaged product?
Please contact us within 24–48 hours with photos, and we will arrange a replacement or refund.

Products & Quality

11. Are your products durable and long-lasting?
Yes, we use high-quality materials to ensure durability and premium finishing.

12. Will the print fade over time?
No, our printing process ensures long-lasting and fade-resistant designs.

Support

13. How can I contact customer support?
You can reach us via email, WhatsApp, or contact form available on our website.

14. Can I make changes after placing an order?
Changes can only be made within a short time after placing the order. Please contact us immediately.

T-Shirt Related Questions

15. Can I customize my T-shirt with my own design or photo?
Yes, you can upload your own image, text, or design and create a fully personalized T-shirt.

16. What type of T-shirts do you offer?
We offer oversized, regular fit, and premium cotton T-shirts with high-quality prints.

17. Will the print fade after washing?
No, we use durable, fade-resistant printing techniques that last multiple washes.

18. How do I choose the right size?
You can refer to our size chart available on each product page before ordering.

19. Can I order bulk custom T-shirts?
Yes, bulk orders are available for events, brands, and gifting. Contact us for special pricing.

20. Are your T-shirts suitable for daily wear?
Absolutely, our T-shirts are made with comfortable, breathable fabric perfect for everyday use.

3D Gift Related Questions

21. What are 3D personalized gifts?
3D gifts are custom-designed products where your photo or name is transformed into a unique 3D design or engraved format.

22. How do I upload my photo for a 3D gift?
You can upload your image directly on the product page while placing the order.

23. What type of photos work best for 3D gifts?
Clear, high-resolution photos with good lighting give the best 3D effect and detailing.

24. Are 3D gifts durable?
Yes, our 3D gifts are made using high-quality materials designed for long-lasting use.

25. How long does it take to create a 3D customized product?
Production usually takes 1–3 days, followed by shipping.

26. Are these gifts suitable for special occasions?
Yes, they are perfect for birthdays, anniversaries, and special celebrations.